Last Updated: 7 May 2026
This Privacy Policy clarifies the framework of commitment of Lunar Space Financial Company (Nami) to the governance and protection of personal data, including its collection, use, storage, and disclosure when you use the service, and also clarifies the rights of data subjects and the mechanisms for exercising them, in accordance with the provisions of the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 09/02/1443H and amended by Royal Decree No. (M/148) dated 05/09/1444H, and its Executive Regulations issued by the Saudi Data and Artificial Intelligence Authority (SDAIA), in addition to any relevant regulatory controls or instructions issued by the Saudi Central Bank (SAMA).
The Company is also committed to applying best practices and approved standards to ensure the confidentiality, integrity, and availability of personal data, and to reduce the risks of unauthorized access, use, or unlawful disclosure, in a manner that achieves compliance with the relevant legal and regulatory requirements.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.
Lunar Space Financial Company (Nami) is a Saudi payments company established in 2020, licensed and supervised by the Saudi Central Bank, specializing in enabling the retail sector through innovative payment solutions and advanced digital services. We help merchants simplify their financial operations and accelerate the growth of their businesses through easy and smart solutions within the Kingdom of Saudi Arabia.
Words whose first letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our service or parts of our service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or ownership interests or other securities entitled to vote for the election of directors or other managing authority.
Company (referred to in this policy as “the Company” or “We” or “Us” or “Our”) refers to Nami Pay, Building No. 6367, Olaya Street, Al Wurud District, P.O. Box 12251, Riyadh, Kingdom of Saudi Arabia.
Cookies are small files placed on your computer or mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
Country refers to the Kingdom of Saudi Arabia.
Device means any device that can access the service such as a computer, a mobile phone, or a digital tablet.
Personal Data means any information that relates to an identified or identifiable individual directly or indirectly.
Service refers to the website and the related services.
Service Provider means any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the service or provide it or analyze how it is used.
Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself, such as the duration of a page visit.
Website refers to Lunar Space Financial Company – Nami, which can be accessed from:
https://www.namipay.com.sa
You means the individual who accesses or uses the service, or the company or other legal entity on behalf of which such individual accesses or uses the service, as applicable.
We collect personal data through two main methods:
First: Collecting data directly from the data subject through the following methods:
Second: Collecting data indirectly through the following methods:
Types of Data Collected
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Such information may include, but is not limited to:
It will be clarified whether providing the data is mandatory or optional at the time of collection, depending on the nature of the service and the purpose of processing.
Usage Data is collected automatically when using the service.
Usage Data may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service or when you access the service through a mobile device.
We use cookies and similar tracking technologies to monitor activity on our service and store certain information. The tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our service.
The technologies we use may include:
Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features, such as authenticating users and preventing fraudulent use of user accounts.
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies identify if users have accepted the use of cookies on the website.
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
The Company may use personal data for the following purposes:
We may share your personal information in the following situations:
We may disclose your personal data in the following cases:
Personal data may be disclosed within the Kingdom of Saudi Arabia, and will not be transferred or disclosed outside the Kingdom except in accordance with applicable laws and after fulfilling the required legal requirements.
Disclosure may be one-time or periodic depending on the nature of the service and purpose.
The Company is committed not to disclose personal data except to the extent necessary to achieve the specified purpose.
Personal data is stored and processed within the Kingdom of Saudi Arabia or through approved service providers, in compliance with applicable legal and regulatory requirements.
In the event that it is necessary to store, process, or transfer personal data outside the Kingdom of Saudi Arabia, this will be carried out in accordance with the provisions of the Personal Data Protection Law, its implementing regulations, and any requirements issued by the competent authorities, ensuring an adequate level of protection for personal data.
The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or for as long as required to comply with legal and regulatory requirements, resolve disputes, or enforce legal agreements and policies.
The retention period varies depending on the type of data, the purpose of its collection, and applicable regulatory requirements. In general, data is retained for the duration of your relationship with us or for as long as necessary to provide the service. After that, it will be deleted or destroyed once the purpose of collection has been fulfilled, unless there is a legal requirement to retain it for a longer period.
The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to enhance security or improve the functionality of the service, or when the Company is legally obligated to retain it for longer periods.
After the purpose of data collection or the applicable retention period has expired, the Company will delete or securely destroy personal data in a manner that prevents access, recovery, or further use.
The data subject has the right to exercise their rights under the Personal Data Protection Law and its Implementing Regulations, including:
These rights can be exercised by contacting the Company through the communication channels specified in this Policy, or through the channels approved by the Company.
The Company is committed to responding to data subject requests and fulfilling them without undue delay and within a period not exceeding 30 days from the date of receiving the request.
This period may be extended for an additional period not exceeding 30 days in cases where fulfilling the request requires disproportionate effort, or in the event that multiple requests are received from the data subject, provided that the data subject is notified in advance of the extension, with an explanation of the reasons for the delay and the expected timeframe for response.
You have the right to delete or request our assistance in deleting the personal data we have collected about you, where applicable legal conditions are met.
Our service may allow you to delete certain information about yourself directly within the service.
You may update, modify, or delete your information at any time by logging into your account, if you have one, and visiting the account settings section, which allows you to manage your personal information. You may also contact us to request access to, correction of, or deletion of any personal information you have provided to us.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
The security of your personal data is important to us. The Company is committed to taking appropriate administrative, technical, and organizational measures to protect personal data against loss, damage, leakage, unauthorized access, unlawful use, or unlawful disclosure.
These measures include, but are not limited to:
The level of protection is determined based on the nature, sensitivity, volume, and risks associated with the processing of personal data.
Although we strive to use appropriate measures to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
Your information, including personal data, is processed at the Company’s operating offices, with approved service providers, or in any other locations where the parties involved in the processing are based, in accordance with applicable laws and regulations.
The Company will not transfer your personal data outside the Kingdom of Saudi Arabia unless there is a lawful basis permitting such transfer, and with the implementation of necessary safeguards to protect your personal data, in compliance with the Personal Data Protection Law and the requirements of the competent authorities.
Our services are not intended for children or individuals under the legal age, and we do not knowingly collect their personal data.
If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without a lawful basis or the required consent, we will take the necessary steps to delete such information.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website you visit.
We have no control over the content, privacy policies, or practices of any third-party websites or services, and we assume no responsibility for them.
If you are not satisfied with how your complaint is handled or with the Company’s processing of your personal data, you have the right to submit a complaint to the competent authority in the Kingdom of Saudi Arabia, which is the Saudi Data and Artificial Intelligence Authority, or any other competent authority designated under applicable laws and regulations.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy.
We may also notify you via email or through a prominent notice on our service, where necessary.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, you can contact us through:
Website
Phone number
Address
info@namipay.com.sa
namipay.com.sa
8001230011
Building No. 6367, Olaya Street, Al Wurud District, P.O. Box 12251, Riyadh, Kingdom of Saudi Arabia
info@namipay.com.sa
Website
namipay.com.sa
Phone number
8001230011
Address
Building No. 6367, Olaya Street, Al Wurud District, P.O. Box 12251, Riyadh, Kingdom of Saudi Arabia
Take your time to get the right documents. Need help? Let us give you a call.
1- Mobile and national ID number of business owner
2- Commercial registration number or a scanned copy of freelance ID
3- Certified copy of bank account information and IBAN of business owner
